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Are there any items that must not be brought to school?

Are there any items that must not be brought to school?

Please make sure that your children do not bring to school any electronic equipment, such as iPads or mobile phones.  Instead, they are welcome to bring a reading or puzzle book to read for any breaks during the day. Do not include any nuts or fizzy drinks in packed lunches.

Who do I contact regarding a booking?

Who do I contact regarding a booking?

Please fill in the contact form found on the main holiday clubs page or individual course pages and someone will get back to you as soon as possible if required. If you are experiencing any difficulties, you can also contact Head Office on bookings@oaktreeschools.co.uk or 0208 508 3109.

How do I pay for the clubs?

How do I pay for the clubs?

Please refer to the main holiday clubs page for more information on the booking method being used at that time. If needed, please see information below on how to make payment directly to the Oak-Tree Group. Bank transfer – Sort Code: 20-52-82 Account Number: 50139017 Account Name: Oak-Tree Schools Ltd…

Can I rearrange or cancel my booking?

Can I rearrange or cancel my booking?

Due to the requirement to meet the appropriate coaching/teaching ratio in advance, weeks will not be able to be rearranged, cancelled or refunded once booked. If we are using the TicketSource booking platform, payments are made directly to TicketSource, meaning we are unable to process refunds.

Is there any reason my booking would be cancelled?

Is there any reason my booking would be cancelled?

If places are unavailable due to high demand or numbers are insufficient for any of the courses we will notify you and refund your payment. All children are expected to behave in a disciplined and responsible manner during the courses.  We reserve the right to cancel bookings if behaviour consistently…

How do I notify staff of any medical or dietary needs?

How do I notify staff of any medical or dietary needs?

Parents must ensure that the Registration Form/Booking contain all relevant medical and dietary information. If needed, medication for the day must be provided, named and with clear instructions for dosage and frequency.  If necessary we have a fridge for storage of certain medicines. Course staff must be told of any…